Please first verify which version of DigitalB that you have. Then download the appropriate setup instructions. If you have the latest DigitalB, please view this Getting Started Guide. Current (November 2018) DigitalB Quick Start Guide – Download Here Legacy These DigitalB Devices are from 2017 and prior. DigitalB Media Stick Instructions – Download Here […]
General
What type of network connection is needed?
You must be able to connect to your network via WiFi, or an ethernet cable. Recommended Internet speeds: 10Mb or greater (vary depending on internet sharing). NOTE: Web-based WiFi authentication, or guest WiFi networks are not supported. You may need to edit your firewall or router settings accordingly depending on your network configuration.
How do I connect to WiFi?
When you are setting up your device you will be asked to choose between WiFi or LAN. If you choose WiFi, the device will automatically search for available networks. Choose your appropriate network, and remember that Web-based Wifi authentication or guest WiFi networks are NOT supported. If your WiFi network has a firewall, you will […]
Don’t see anything on your TV?
Once you receive your device, use the power adapter to plug into a suitable outlet. Make sure that your DigitalB is turned on. Next, plug the device directly into your TVs HDMI port. Make sure that your TV’s input is on the correct HDMI location.
Where is my activation code?
Go to www.digitalb.net from any web browser and in the upper right corner locate the “Sign In” tab on the top right of the web page. Log into your account. Locate which device has the activation code that you need. The activation code is located under your image, labeled “Activation Number” and begins with the […]
Do I need to purchase a TV?
Yes you will need to purchase a screen, we do not provide the TV because we would rather give you the ability to buy a TV that matches your specific needs. Any full HD 1080p HDTV will work with DigitalB. To maximize the impact of your digital content, we suggest a TV class at least […]
What type of TV is recommended?
Any full HD 1080p HDTV will work with DigitalB. To maximize the impact of your digital content, we suggest a TV class at least 42″ or larger.