The DigitalB hardware comes with a ONE (1) year warranty. The warranty is void and inapplicable if the product has be abused, damaged by accident or neglect or the result of being transported or stored incorrectly, or if the defect is due to DigitalB being repaired or tampered with. The limited warranty does not cover normal wear and tear or discoloring of the Product.
FAQ
- Warranty
- Why Is My Screen Blank?
- I see a charge for DigitalB on my credit card statement. What is it?
- What is DigitalB?
Why Is My Screen Blank?
Follow these steps if your TV is blank.
- Make sure that your TV and DigitalB Media player are both powered on.
- If your devices are connected to a power strip, ensure the power strip is on.
- Ensure that your DigitalB Media Player is connected to the active HDMI input on your tv.
I see a charge for DigitalB on my credit card statement. What is it?
DigitalB is the device attached to your TVs in your business. They may be in your customer lounge, reception, waiting area or retail floor. If you have a question about DigitalB billing, please reach out to email@digitalb.net.
What is DigitalB?
DigitalB is a Digital Signage, Analytics and On-Demand system for engaging your customers. The DigitalB ecosystem is comprised of a DigitalB Account, a DigitalB Media Player, and the On-Demand App for smartphones and tablets.