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Home / Hardware / My remote isn’t working. What do I do?

My remote isn’t working. What do I do?

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Make sure that you have batteries properly oriented in the remote, and that they are charged. Make sure that your DigitalB is in clear line of sight view of your remote and that you are pointing the remote at the DigitalB, not the TV screen.

If you have tried changing the batteries and are sure that your remote is malfunctioning, please open a support ticket for a warranty replacement.

Hardware

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