Getting Started – DigitalB Support http://support.digitalb.net Support and knowledge base for your DigitalB products. Sat, 20 Oct 2018 16:16:50 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.25 http://support.digitalb.net/wp-content/uploads/cropped-android-chrome-512x512-32x32.png Getting Started – DigitalB Support http://support.digitalb.net 32 32 Setup Instructions http://support.digitalb.net/article/setup-instructions/ Tue, 25 Sep 2018 17:41:28 +0000 http://support.digitalb.net/?post_type=article&p=2190 Please first verify which version of DigitalB that you have. Then download the appropriate setup instructions. If you have the latest DigitalB, please view this Getting Started Guide.

Current (November 2018)

DigitalB Quick Start Guide – Download Here

Legacy

These DigitalB Devices are from 2017 and prior.

DigitalB Media Stick Instructions – Download Here

 

DigitalB Media Box Instructions – Download here

]]> Getting Started Guide http://support.digitalb.net/article/getting-started-guide/ Mon, 27 Aug 2018 14:45:53 +0000 http://support.digitalb.net/?post_type=article&p=2122 Easily unpack your DigitalB, get it connected to your network over WiFi or ethernet, and activated in just a few minutes. If you are new to DigitalB, then you are at the right spot.

How does DigitalB work? 

It is easier than you think to go from a blank wall or empty screen to engaging digital signage with DigitalB. This won’t require you to be an IT expert, or a marketing guru.

The DigitalB system consists of the following components:

  • A DigitalB Media Player, the device that connects to your TV
  • A Digitalb.net account
  • Your content!
  • The DigitalB On-Demand App (if your account type supports this)

 Step 1: Creating Your Account

Your DigitalB Account allows you access to the online portal where you can change the content playing on your DigitalB.

When you purchased your DigitalB, you received an email confirmation that contained your Activation ID. You will use this to create your DigitalB Account.

Go to https://portal.digitalb.net/portal/activation_login.aspx, Enter your activation code, click activate, then follow the instructions.

Are you having issues with your account?

 Step 2: Setup Your DigitalB Media Player

Unboxing, connecting and activating your DigitalB Media Player is quick and easy. The first thing you want to do is open the box and make sure everything is there. You’ll have the DigitalB Media Player device, a power cord, and a remote.

  1. Plug in the power cord to an outlet and connect it to the DigitalB.
  2. Put two AAA batteries in the remote.
  3. Connect the HDMI cable from the DigitalB to your TV.
  4. Power on the DigitalB.
  5. Set your TV input to the correct HDMI input that you used to connect to your DigitalB.

Now that your DigitalB is powered on, connected to your TV and you have batteries in your remote, we can begin the process of activating and downloading the content.

  1. Using the remote, select and configure your network.
  2. Set the sleep / wake schedule as desired to match your business hours.
  3. Input your Activation ID when prompted, which will activate your DigitalB Media Player and then begin downloading your content.

Setting up and activating your DigitalB Media Player

 Next Steps: DigitalB On-Demand App

If you have a smartphone or tablet, you can download the DigitalB On-Demand player from the App Store or Google Play. This will let you change the content that is playing on your DigitalB Media Player. You will need your Activation ID to access the On-Demand app.

iOS for iPhone, iPad

Google Play for Android

]]>